After you submit, we email you to confirm we've received your application. There's nothing for you to do while it's being reviewed.
| Status | What it means | What to do |
|---|---|---|
| Under review | Our compliance team is checking your application | Nothing. We'll email you when it's done |
| Action required | We need a small update | Open the email titled "Action needed on your banking application". Your application shows what to change at the top of the step. Update it and resubmit |
| Active | You're approved | Open your first account. See How do I open an account? |
Once you open an account, its account number can take a short while to appear. Until then you'll see "This account's details are still being set up. Check back shortly."
Stuck, or unsure what to change? Chat with us from the chat bubble in the app, or email [email protected].
Related: How do I open an account? ยท What do I need to verify my identity?